Source: Bleeping Computer
Summary
ServiceNow, a cloud-based platform used by thousands of enterprises for automating internal processes, has announced that several of its customers had their data accessed due to a security bug. The bug, which was not specified, resulted in unauthorized access to customer data. ServiceNow has not disclosed the number of affected customers or the type of data accessed.
Our Reading
The announcement sounds ambitious.
ServiceNow’s security bug is just another example of a company touting “secure” cloud services while struggling to keep customer data safe. The company’s response to the incident is being closely watched by its enterprise customers. The bug is a reminder that even the largest cloud providers can have security vulnerabilities. The incident is unlikely to be a one-off, given the complexity of modern cloud infrastructure. ServiceNow’s customers are probably wondering what other “secure” features are actually just marketing talk.
Author: Evan Null
