Source: Fortune.com
Summary
ServiceNow’s chief learning officer, Jayney Howson, has implemented an AI-powered learning platform to help employees improve focus and mental agility amidst the tech addiction debate. The platform, called “mind gyms,” offers cognitive exercises and simulations, such as practicing pitches with AI customers. Howson argues that AI can complement human interaction and unlock human potential, rather than replacing it.
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<p<ServiceNow's solution to tech distraction is more technology. Jayney Howson believes AI can strengthen focus and mental agility. Employees return to repeat exercises, with 75% repeat rate. The approach raises questions about the role of AI in combating tech addiction. The company pairs AI training with human interaction to apply skills in real conversations. The narrative shifts from what humans are doing wrong to creating conditions for human potential.
Author: Evan Null
