Source: BroBible
Summary
Melanie Colestone, a server with 20 years of experience, shares her tips on how to make customers feel special and increase tips. She emphasizes the importance of communication, being friendly and nice, and anticipating customers’ needs. Colestone also shares her strategy for drink refills, upselling, and creating a “lowkey” and “cute” vibe. Fellow servers and a psychology expert also share their own tips, including the Ben Franklin effect and the “Mini Conspiracy” method.
Our Reading
The habit gets a new name.
Melanie Colestone’s tips are all about manipulating customers into giving her good tips. She uses psychology to her advantage, making customers feel special and valued. But let’s be real, it’s all about the benjamins. Colestone’s “tricks” are just a way to get customers to spend more and tip better. And honestly, it’s kind of genius.
But what’s next? Will servers start using mind control techniques to get customers to order more appetizers?
The “Mini Conspiracy” method is just a fancy way of saying “make the customer feel special by giving them insider information”. Yeah, because that’s not something every server has been doing for years.
And the Ben Franklin effect? Just a fancy way of saying “do a favor for someone and they’ll like you more”. Wow, what a revolutionary concept.
Author: Evan Null
