Source: BroBible
Summary
A TikTok user, Jaden Warren, recently shared his experience at the Thompson San Antonio–Riverwalk by Hyatt, where he discovered that the hotel was charging for bathroom amenities, such as shower steamers and eye masks, which were not clearly labeled as part of the mini-bar. Warren called out the hotel for using a “dark pattern” of hidden fees, which is a manipulative design practice used to extract additional revenue from customers. The hotel’s website does list the amenities as available for purchase, but several guests have complained about the practice.
Our Reading
The habit gets a new name.
Hotels are now charging for bathroom goodies.
Mini-bar menus are hidden behind shower steamers.
Guests are unwittingly charged for using “free” amenities.
The “dark pattern” of hidden fees is becoming more common.
It’s just a fancy way of saying “we’re gonna charge you extra for everything.”
Author: Evan Null
