Source: Fortune
Summary
Business leaders discussed the challenges of scaling AI projects at Fortune Brainstorm Tech. They emphasized that the problem often lies not with the technology, but with planning, processes, and expectations. Amgen’s CTO Sean Bruich stressed the need for tight governance on pilot projects, while Salesforce’s Lashonda Anderson-Williams highlighted the importance of understanding the intended business outcome. The panelists also discussed the need for detailed workflow documentation, data access, and buy-in from stakeholders.
Our Reading
The announcement sounds familiar.
Companies are struggling to scale AI projects due to poor planning and unrealistic expectations. Amgen’s Sean Bruich notes that not every pilot deserves a wide rollout, and Salesforce’s Lashonda Anderson-Williams emphasizes the need to focus on business outcomes, not just technological features. The panelists stress the importance of workflow documentation, data access, and stakeholder buy-in. The key to success lies in understanding the intended outcome and having a clear plan.
The AI project’s failure to scale is often a symptom of a larger problem: the organization’s inability to articulate what it wants to achieve.
Author: Evan Null
