Source: Fortune.com
Summary
Abu Dhabi aims to become the world’s first “AI-native” government, investing 13 billion dirham to automate services by 2027. The TAMM app, launched in October 2025, offers over 1,000 digital services, including auto-renewal of licenses and health appointments. Ruba Al Hassan, from Abu Dhabi’s Department of Government Enablement, emphasized seamless government action, citing high public trust. The initiative uses AI to predict health risks and streamline medical care, though privacy concerns remain. Abu Dhabi’s centralized system, including Malaffi health records, supports AI integration, but challenges like interdepartmental cooperation persist.
Our Reading
The numbers tell one story.
Abu Dhabi invests 13 billion dirham to automate government tasks by 2027.
TAMM app handles 1,000 services, including license renewals and health appointments.
AI predicts health risks, but doctors still make diagnoses.
Trust in government is high, but privacy and cooperation remain hurdles.
Author: Evan Null
Abu Dhabi’s AI Ambition
Abu Dhabi is pushing to become the first “AI-native” government, aiming to use artificial intelligence to handle routine tasks and personalize services for residents. The initiative is backed by a 13 billion dirham investment, set to transform digital services by 2027. The goal is to reduce the need for residents to manually handle paperwork, making government interactions more seamless.
The TAMM App Launch
In October 2025, Abu Dhabi launched AutoGov through the TAMM app, a centralized platform offering over 1,000 smart government services. The app handles tasks like license renewals, bill payments, and health appointments, aiming to eliminate the need for repeated visits to government offices. Residents can authorize the app to handle these tasks automatically, based on their preferences.
AI in Healthcare
The initiative includes AI-powered predictive tools to identify health risks like diabetes and heart failure. Doctors can access patient data before appointments, allowing them to focus on treatment rather than paperwork. However, diagnosis and treatment remain the responsibility of medical professionals, who add necessary context to AI-generated insights.
Trust and Privacy Concerns
Public trust in the government is high, with 86% of UAE residents trusting it to “do the right thing,” according to the 2026 Edelman Trust Barometer. However, concerns remain about data privacy, particularly regarding AI analysis of medical records. While sharing data is optional, it’s unclear what level of consent is required for AI use.
Challenges and Cooperation
Integrating services across government departments is a major challenge. Al Hassan noted that meetings with multiple groups focus on shared goals before discussions begin. Years of service integration, supported by funding and authority, have helped Abu Dhabi make progress. However, some problems, like pothole reporting, highlight the gap between digital solutions and real-world implementation.
