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Airbnb clarifies: You don’t have to mop, just put dishes in the sink

The company now specifies which cleaning tasks guests can be asked to do.

Image from thepointsguy.com
Image: thepointsguy.com · Original article

The story

Airbnb updates its guest cleaning rules, limiting what hosts can ask guests to do. The changes aim to make stays more predictable and reduce guest stress.

Source: thepointsguy.com

Our reading

Airbnb now says guests shouldn’t be asked to wash and put away dishes, but they can be asked to put them in the sink. This is the kind of detail that makes you wonder if someone actually wrote a rulebook for how to be a good guest, and then realized they had to explain it in a way that doesn’t sound like a list of demands.

It’s like a parent finally writing down the rules for how to clean your room, only to realize they have to specify that you don’t have to mop the floor, just put the toys in the box. The whole thing feels less like a policy and more like a group therapy session for people who are tired of being yelled at for not knowing what to do.

the company says most guests want to avoid unexpected chores. Which is exactly what they’re trying to fix, but somehow, the solution is to write a list of things guests can be asked to do. It’s like telling someone they’re not allowed to be surprised, then giving them a list of things they might be asked to do.

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