Source: BroBible
Summary
A woman, Chinaa Orr, claims that Southwest Airlines charged her an extra $200 for her checked bag, citing that its dimensions exceeded the airline’s requirements. The bag, which she had used on previous flights without issue, measured 64 inches, two inches above the limit. Orr was able to secure a refund after contacting the airline. Commenters expressed frustration with the airline’s policy and inconsistent enforcement.
Our Reading
The habit gets a new name.
Southwest Airlines’ baggage policy is now being enforced with tape measures. The airline is charging extra for checked bags that exceed 62 inches in total dimensions. This policy, while not new, has only recently been strictly enforced. Some commenters are upset, claiming that bag manufacturers are making bags with extra pockets and extenders, making it difficult to meet the requirements.
Either enforce it all the time or don’t do it at all. Make it the same across every single airport in every single city, period.
Author: Evan Null
