Source: CNBC
Summary
Amazon customers reported seeing large, incorrect bill estimates on their accounts, with some showing charges in the billions of dollars. The issue was caused by a technical glitch, according to Amazon. The company said it was working to resolve the issue and that customers would not be charged the incorrect amounts.
Our Reading
The launch follows a familiar script.
Amazon’s billing system did what it does best: surprise users with massive, incorrect charges. Some customers were greeted with bills in the billions. The company blamed a “technical glitch.” Because that’s exactly what you want to hear when your account says you owe billions. Amazon assured customers they wouldn’t actually have to pay up.
Author: Evan Null
