Here is the output:
Source: Fortune.com
Summary
American Airlines CEO Robert Isom faces criticism from the Association of Professional Flight Attendants (APFA) and the Allied Pilots Association, citing the airline’s poor performance and lack of leadership. Despite this, Isom has been proactive in handling recent flight disruptions and has taken steps to address pilot retirements and the airline’s relative dearth of widebody aircraft.
Our Reading
The numbers tell one story.
Robert Isom, American Airlines CEO, faces a unanimous vote of no confidence from the APFA, citing the airline’s poor performance and lack of leadership. Despite this, Isom has been proactive in handling recent flight disruptions and has taken steps to address pilot retirements and the airline’s relative dearth of widebody aircraft. The unions have had some battles with members, but Isom has been responsive to criticism. Moreover, AA flight attendants and pilots currently lead the industry when it comes to pay. Ultimately, Isom will be judged by his results.
Isom’s leadership is now being put to the test. It would help if he made himself available for interviews now and then. He doesn’t have to be a celebrity like former AA CEO Bob Crandall, but the latest attacks on Isom’s leadership show that AA’s current CEO needs to do a better job of telling his company’s story.
The crisis at American Airlines is not about Isom, but about the airline’s performance. The situation is a classic case of “if it bleeds, it leads,” where the media focuses on the negative aspects of the company’s performance, rather than the efforts being made to improve it.
Author: Evan Null
