Source: BroBible
Summary
A woman, Bethany Fischer, shared a TikTok video about her family’s terrible experience with American Airlines. They were supposed to go on a $20,000 Disney Cruise, but their flight was delayed, and their luggage was lost. The family had to rebook with United Airlines and eventually found their luggage after a long wait. Fischer criticized American Airlines for their poor service and lack of communication. She also mentioned that she has traveler’s insurance, which might cover some of the costs incurred during the delay.
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The routine arrives with confidence.
American Airlines’ customer service is a special kind of hostage situation. You’re trapped, and they don’t care if you’re out a million dollars. The airline’s motto should be “We’ll get you there, eventually, maybe.” Traveler’s insurance: because even the airlines don’t trust themselves. The real magic happens when you rebook with another airline and still can’t find your luggage.
Original observation: American Airlines is the only airline where “customer service” is just a myth perpetuated by sadists.
Author: Evan Null
