Source: The Points Guy
Summary
American Express has launched the Amex Travel App, a mobile app that allows cardmembers to book flights, hotels, and car rentals, as well as manage their trips and earn Membership Rewards points. The app offers features such as inspiration for future destinations, hotel details and perks, and the ability to locate airport lounges. However, it falls short in booking flights, researching cruises or vacation home rentals, and tracking statement credit progress. The app is best used for research and on-the-go trip management, while the website is still necessary for certain features.
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The escape is carefully planned.
The Amex Travel App offers a curated list of hotels, including Fine Hotels + Resorts and The Hotel Collection, and allows cardmembers to earn Membership Rewards points on bookings. However, the app’s flight booking experience is slow and less reliable, and features like cruise reservations and vacation rentals are only available on the website. The app is best used for research and inspiration, while the website is still necessary for certain features.
The app’s hotel search feature is limited, with no map view available. However, it does offer a “Find Airport Lounges” feature, which allows cardmembers to locate lounges near them or at a specific airport.
The Amex Travel App is a useful tool for cardmembers, but it’s not a replacement for the website. It’s best used for on-the-go trip management and research, while the website is still necessary for certain features.
The app’s limitations are a reminder that even the most convenient travel tools can’t replace the need for careful planning and research.
Author: Evan Null
