Source: Fortune
Summary
Companies are spending heavily on AI technology, but neglecting the human side of the equation. According to Deloitte, only 7% of companies are making meaningful progress in designing how humans and AI work together, while 93% of AI adoption budgets are spent on technology. Experts warn that this imbalance will lead to failed adoption, resistance from employees, and potentially disastrous consequences. The root cause is not technology, but the lack of preparation of the people who are supposed to work alongside it. Companies need to focus on developing human capabilities such as curiosity, emotional and social intelligence, and divergent thinking to complement AI.
Our Reading
The numbers tell one story. Deloitte’s Eric Bradlow and Lara Abrash warn that companies are neglecting the human side of AI adoption, leading to a “donut hole” of resistance and failed adoption. The imbalance between technology investment and human development will have disastrous consequences. Companies need to focus on developing human capabilities to complement AI. The real skills that will matter are curiosity, emotional and social intelligence, and divergent thinking. The upside of AI adoption is not just about productivity, but also about revenue growth and new business opportunities.
Author: Evan Null
