Source: Fortune
Summary
Grab, a Southeast Asian tech company, is expanding its use of robots and artificial intelligence (AI) to improve its services. The company’s chief technology officer, Suthen Paradatheth, discussed Grab’s AI strategy and its plans to use robots for delivery and other tasks. Grab has already started using robots for delivery in Singapore and plans to expand its use of AI in other areas, such as translation and mapping. The company aims to become a global leader in urban embodied AI and to provide optimized and enjoyable experiences for its users.
Our Reading
The numbers tell one story. Grab’s revenue has grown significantly, from $469 million in 2020 to $2.8 billion last year. The company’s expansion into new areas, such as digital payments and insurance, has contributed to its growth. Grab’s use of AI and robots is also expected to play a key role in its future success. However, some are concerned about the impact of automation on human workers. Paradatheth emphasizes that humans will remain at the heart of Grab’s operations, with AI and robots serving as complementary tools.
One thing is clear: Grab is betting big on AI and robots to drive its future growth.
Author: Evan Null
