Source: The Points Guy
Summary
The author, a points and miles enthusiast, shares a personal anecdote about a mistake they made while booking a flight to Cancun using their Amex Membership Rewards points. They transferred 69,000 points to Delta SkyMiles, but due to a technical issue, the points didn’t post immediately. The author waited a few days before contacting support, which resulted in a 15,000-point increase in the cost of the flight. The author learned a valuable lesson about being proactive when dealing with loyalty program issues and contacting support if something feels off.
Our Reading
The trip promises a break.
A flight to Cancun, a destination often associated with relaxation and leisure, becomes a lesson in loyalty program management. The author’s mistake serves as a cautionary tale about the importance of monitoring account balances and contacting support when issues arise. The article highlights the complexities of navigating points and miles programs, where a simple error can result in significant financial consequences.
The author’s experience is a reminder that even the most diligent points enthusiasts can make mistakes. The article concludes with a practical tip: log out and back in after a transfer completes to ensure that the points post correctly.
In the end, the author’s mistake cost them 15,000 SkyMiles, a valuable lesson in the importance of vigilance when managing loyalty program balances.
The escape is carefully planned, but even the best-laid plans can go awry.
Author: Evan Null
