Source: Fortune
Summary
Melinda French Gates shared her approach to handling conflict at work, which involves waiting 48 hours before addressing the issue. This allows her to think it through and deliver feedback with honesty, integrity, and grace. If the 48-hour window passes without feedback, employees can assume their work is satisfactory. French Gates, who co-chaired the Bill & Melinda Gates Foundation and now runs Pivotal Ventures, emphasizes the importance of clear and respectful communication in leadership.
Our Reading
The strategy enters a familiar phase.
Melinda French Gates’ 48-hour feedback rule is a deliberate approach to handling conflict, prioritizing thoughtful and gracious communication. This approach contrasts with other executives, such as Ray Dalio, who advocates for “radical transparency” and immediate feedback. Microsoft CEO Satya Nadella takes a different approach, focusing on creating a “learn-it-all” culture that values humility and psychological safety. French Gates’ approach highlights the importance of emotional discipline and candor in leadership.
French Gates is effectively creating a culture of calculated candor.
Author: Evan Null
