Source: BroBible
Summary
A New York TikToker, Jes Finesse, ordered Big Macs through DoorDash and received them without meat, despite specifying no onions. She confronted McDonald’s and DoorDash, expressing frustration. The receipt showed the order included only cheese, pickle, and lettuce. Finesse threatened to beat employees and called DoorDash customer service. The incident sparked online reactions, with some joking about the situation. The article discusses the challenges of delivery systems and suggests ways to avoid errors.
Our Reading
The habit gets a new name.
People order burgers, then get cheese sandwiches.
They yell at apps, then yell at restaurants.
Customer service gives $5 credits, not answers.
It’s not a meal, it’s a performance.
McDonald’s forgot the beef, but not the drama.
Wait, What?
Initially it might seem like Finesse is pulling some sort of prank or joke. But a subsequent video illustrates her continuing frustration. The text across the screen in this video explains that she’s now talking with DoorDash. “When doordash [sic] customer service only gives me $5 back in credits,” she writes.
She’s asking the customer service representative for their name. Then she shouts, “Well, Tina, f— you!” It doesn’t sound like a prank.
The internet though, can’t resist a little good-natured roast. “They forgot the beef so you got to bring it to them,” joked @rouxsalki. Then Jase looked at the potential impact, writing, “How to go to jail over a couple hamburgers.”
And one user, @ninjastarsquad, potentially confirms the malicious compliance speculation, explaining, “Guys I worked at McDonalds, you gotta specifically put no meat when the customer doesn’t want meat.”
Some people are just too specific, and others are just too slow.
Making Sure Your Order Is Correct
Nothing is perfect, but a ruined dinner where only $5 is refunded might be the definition of infuriating. So how to prevent it from happening again? A part of the problem with an ordering system like this is that the order passes through three entities. A customer places an order with the app; it is transmitted to the restaurant, which assembles it; and then it’s picked up by a delivery driver.
Since there’s no real central point of control, that makes it easy for mistakes to slip through.
Though there are some suggestions to encourage the Dasher to double-check an order. First off, ask the Dasher to check by writing a note in the app’s tipping notes. Also, pursuant to tipping: Quora suggests tipping a small flat amount up front, and then, when the order is correct, go back in and revise the tip.
There are also the remedies that DoorDash can offer, though 20% of the cost of the meal almost doesn’t seem worth it. And if you’re still hungry when negotiating that kind of refund, anger seems like a pretty understandable response. Because, right now, no one has got the beef.
Until apps figure out a more reliable system, it might be better to keep the customized orders to a minimum. Even if that means onions, special sauce, and all.
BroBible’s Take
BroBible reached out to Finesse via email and with a TikTok direct message. We reached out to McDonald’s and DoorDash via their press emails. We will update this story if any of them get back to us.
The post New York Woman DoorDashes McDonald’s Burgers. They Forgot One Key Ingredient—The Meat appeared first on BroBible.
BroBible is a website that covers pop culture, sports, and lifestyle topics. It’s known for its humorous and often irreverent take on current events.
The article highlights a specific incident involving a customer who received an incorrect order from a fast-food chain through a delivery app.
The article includes quotes from users and references to social media reactions, adding to the narrative of the incident.
Internet Reactions
The internet though, can’t resist a little good-natured roast. “They forgot the beef so you got to bring it to them,” joked @rouxsalki. Then Jase looked at the potential impact, writing, “How to go to jail over a couple hamburgers.”
And one user, @ninjastarsquad, potentially confirms the malicious compliance speculation, explaining, “Guys I worked at McDonalds, you gotta specifically put no meat when the customer doesn’t want meat.”
Some people are just too specific, and others are just too slow.
Others suggested that the issue might be with the delivery process rather than the restaurant itself.
The incident highlights the growing reliance on delivery apps and the potential for errors in the process.
