Source: Fortune
Summary
ServiceNow’s President and CFO discusses the challenges of making investment decisions in a rapidly changing AI landscape. With trillions of dollars being spent on new initiatives, companies must prioritize and make deliberate calls about where to invest, when to wait, and when to say no. The author highlights three key questions that every major investment decision must answer: does it deepen the company’s competitive moat, does it fund a real customer need, and are customers adopting what the company has built and getting measurable business value from it?
Our Reading
The numbers tell one story.
ServiceNow’s $7.75 billion acquisition of Armis is a bet on the importance of closing the gap between asset visibility and cyber risk. The company’s President and CFO, Gavin Patterson, must balance growth and financial discipline while making investment decisions. Patterson emphasizes the need to prioritize investments that strengthen the company’s competitive moat, fund real customer needs, and deliver measurable business value. He also highlights the importance of discipline in making these decisions, as opportunities without prioritization are just noise.
As AI adoption accelerates, companies must be willing to make bold bets while staying agile and disciplined.
