Southwest Airlines Refines Boarding and Overhead Bin Policies

Southwest Airlines Refines Boarding and Overhead Bin Policies

Source: The Points Guy

Summary

Southwest Airlines has made changes to its boarding process and overhead bin space after introducing assigned seating in January. The airline will add new signage to ensure only customers in extra-legroom seats can use the bins above their seats. Southwest also plans to create “better balanced boarding groups” and retrofit its cabins with larger overhead bins. The changes come after some customers expressed frustration with the new setup.


Our Reading

The escape is carefully planned.

Southwest Airlines has introduced assigned seating, but the real challenge is finding space for your carry-on bag. The airline is addressing this issue by reserving bin space for customers in extra-legroom seats and adding larger overhead bins. But let’s be real, the real test of patience is trying to find a bin that’s not already occupied by someone else’s luggage.


Author: Evan Null