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To keep 4% Bilt Cash, you must act before your anniversary or lose it forever

A financial institution requires users to actively choose a reward structure before a deadline, or they lose access to a lucrative program.

Image from thepointsguy.com
Image: thepointsguy.com · Original article

The story

Bilt is changing its rewards program in 2027, limiting new cardholders to a 'housing-only' option, while existing cardholders must opt in to keep earning 4% Bilt Cash.

Source: thepointsguy.com

Our reading

Existing Bilt cardholders must now manually opt into keeping their 4% Bilt Cash rewards, or they’ll be locked into a less generous housing-only plan. It’s like being handed a coupon and told to scan it before the expiration date, but the store only accepts it if you remember to bring it.

Once the deadline passes, there’s no going back—just like a subscription service that cancels itself if you forget to click ‘renew.’ The irony is that the very people who benefit most from the program are now required to perform a bureaucratic dance to keep it.

The system is already live, so you can’t even blame the app for being slow. You just have to hope you don’t forget the exact steps, or you’ll be stuck with a less valuable reward structure for life.

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