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When a 25% fail rate isn’t a typo, it’s a policy

Dollar General’s pricing system leaves low-income shoppers picking up the tab.

Image from fortune.com
Image: fortune.com · Original article

The story

The FTC and 20 states sue Dollar General, alleging years of deceptive pricing where in-store prices differ from what customers pay at checkout, harming low-income shoppers.

Source: fortune.com

Our reading

Dollar General’s pricing system is like a magician’s trick: you see one price, then another, and by the time you realize, the difference is gone. The company claims it wants 100% accuracy, but the reality is a 25% fail rate, which is not a typo, but a statistic.

It’s not just the numbers that add up—it’s the way the system is designed to let small errors accumulate into big losses for people who can’t afford them. If a store fails 31% of its price checks, it’s not a mistake, it’s a policy.

The company says it wants to fix things, but the real question is: who’s watching the watchmen? The same people who can’t afford to be overcharged are the ones paying for the system’s flaws.

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