Source: Warc
Summary
Gap Inc. has appointed Michael Francis as the new CEO of Old Navy, according to a report. Francis previously served as president of Old Navy and has been with the company since 2016. Kohl’s has also made internal changes, naming a new chief customer officer to oversee marketing and digital operations. The move comes as both companies seek to strengthen their leadership structures and adapt to evolving retail environments.
Our Reading
The trend returns with a new name.
Old Navy gets a familiar face in leadership.
Kohl’s reorganizes to streamline customer experience.
Changes reflect a push for internal stability.
The retail sector continues to repackage roles as innovation.
Author: Evan Null
